V9 Ultra Official Warranty Support & Replacement Parts
Get original factory components for your V9 Ultra. Fast dispatch from China Office network.
Electric Parts
Bike Hardware
Frequently Asked Questions (FAQ)
Q: Are spare parts covered under the 30-day return policy?
A: Our 30-day return window applies exclusively to complete e-bikes shipped from EU warehouses. Individual spare parts sales are final unless received defective or non-functional.
Q: How long does replacement part shipping take?
A: Parts dispatched from China Factory typically arrive within 10 to 15 business days depending on destination.
Q: How do I find my V9 Ultra Frame Serial Number?
A: The serial number is stamped on the front side of the frame near the head tube.
