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Frame warranty for 5 years
Battery, controller, motor warranty normally for 1 year (calculated from shipping date, if over 1 year, we can try to offer repair service according to the loss situation of spare parts, but not including shipping fee)
Standpipe, handlebar, seat tube, hub, rim, and middle axle warranty for 6 months
brake lever, throttle, sensor, charger warranty for 6 months
Light, pedals, crankset, chain, flywheel, brake, etc. are consumables
Consumables are not warranted after one month
User’s use, improper maintenance or collision, fall injury, overuse, chemical damage and other abnormal parts caused by riding
Commercial rental bike does not guarantee
Consumables due to damaged parts are not replaced in time, resulting in damage to related parts, no compensation.
Unauthorized disassembly, damage caused by replacement parts, etc.
Due to different batches at the time of shipment or improvements to parts, there will be changes without notice. The company guarantees that the quality of the changed parts will not be reduced. Only the same grade or higher grade accessories will be selected. The difference of accessories will not be the reason for quality return, please know.